Support

In 2002, Morgan Stanley asked Boyle Software to evaluate a custom desktop application called OpTime. It was fine for its time, but rough around the edges, required substantial manual intervention, was not scalable and was not appropriate for Morgan Stanley's future plans.

After submitting our initial report Boyle Software proposed and won a contract to develop a replacement tool, one based on the latest web protocols, fast, scalable, easier to maintain. In just six months we specified, coded, tested and installed a new, robust, web-based tool called InsideTrack. Built on a multi-byte database backend and open-source Java middle tier, this new tool now seemlessly interfaces with other Morgan Stanley systems, handles multiple currencies, multiple languages and supports Morgan Stanley offices around the world.

A true testament to Boyle Software's quality services, however, is our long-term support contract with Morgan Stanley. For this project Morgan Stanley engaged our consulting services to evaluate their aging software; then Morgan Stanley used our back and front-end development groups to create new software; but then Morgan Stanley used our support services for over five years, adding new features, expanding their user base, enabling other departments and remote offices. This is truly a support services success story for Boyle Software.

Technologies used for this project include: Java, J2EE, JSP, CB2 Framework, Tomcat, JBoss, Oracle, MySQL, LDAP, Javascript, HTML, CSS and others.

Ten thousand men and women of Harvard University (students, alumni, professors, faculty, board and committee members) have selected the Harvard Club of New York City (HCNY) as their "home away from home." And HCNY has selected Boyle Software to help support the club's IT systems for the past ten years.

HCNY selected Boyle Software to redesign their club web site. We worked together with members of the club to re-organize their content and navigation. On the back-end, we added new features, including a search, jobs / resume listings, events calendar and an archive of the printed HCNY Bulletins.

More important than these development projects, however, has been our ongoing support for the club. We are on call to help the club's IT staff with any of their IT needs, including systems upgrades, new server and network installations, migrations, third-party data exchange projects, software upgrades and even desktop support.

For the club we used the following technologies: Linux, Java, Perl, php, Apache, Lyris, DHTML, XML, CSS and others.

For over a decade Boyle Software has been supporting ISO (Insurance Services Office) with many aspects of their IT infrastructure and services.

We've written custom applications, installed servers, diagnosed network and performance bottlenecks, setup monitoring, upgraded systems, written documentation for, and trained their staff in, the use of many different software packages.

We've helped ISO purchase, setup and manage new domain names as well as their respective web sites, SSL ceritificates, email, ftp and even hosting services. We've helped the client with internal and external security audits, satisfying management, other third-party vendors and the market.

As a stealth IT services vendor, Boyle Software has helped this large company achieve its goals of top-quality information gathering and publishing.

Technologies used with this account include: Java, JSP, Tomcat, JBoss, Linux, Solaris, php, Mnogo Search Engine, Keynote RedAlert, Joomla, SSH, SSL and others.